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Privacy Policy

Your Privacy, Our Commitment

We take your data seriously. This policy explains what we collect, how we use it, and — importantly — what we <em>never</em> do with it.

Last updated: 20 April 2026

Table of Contents

1Information We Collect2How We Use Your Data3WhatsApp Session & Privacy4Data Storage & Security5Third-Party Services6Your Rights7Contact Us

Information We Collect

We collect only the information necessary to operate the CrafyArt Invites service. This includes:

  • Account details — your name, email address, and mobile number when you register.
  • Campaign data — campaign names, schedules, message templates, and variable mappings you configure.
  • Guest list (CSV) — contact names and WhatsApp numbers you upload for sending invitations. This data is stored securely and used solely to send your campaign.
  • Uploaded media — PDF and image files you upload as your invitation design.
  • Usage data — delivery status logs, credit usage, and basic session analytics to improve our service.
  • WhatsApp session tokens — encrypted session tokens when you use the Personal WhatsApp login feature (see Section 3 for full details).
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We do not collect payment card details directly — all billing is handled by our payment processor. We never see your raw card number.

How We Use Your Data

Your data is used exclusively to deliver the service you signed up for:

  • To send WhatsApp invitations to the contacts you specify in your campaigns.
  • To personalise each message with the variable values you configure (guest names, venue, date, etc.).
  • To track delivery status (sent, delivered, read, failed) and display it in your dashboard.
  • To manage your credit balance and generate usage reports.
  • To send you transactional emails regarding your account (low credits, campaign completion, etc.).
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We never sell your data or your guests' contact details to any third party. We do not use your guest list for marketing, profiling, or any purpose other than sending your campaign.

WhatsApp Session & Privacy

⚠️ Please read this section carefully

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Your WhatsApp login is completely private. When you scan the QR code to link your personal WhatsApp, the session token is encrypted and stored securely on our servers. No member of the CrafyArt Invites team can read your messages, access your chats, or view your WhatsApp contacts. We only use the session to dispatch the messages you explicitly configure in your campaign — nothing else.
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Important — WhatsApp Terms of Service Notice:
Using your personal WhatsApp number to send automated or bulk messages is technically a violation of WhatsApp's Terms of Service. WhatsApp explicitly prohibits automated messaging, bulk messaging, and using unofficial methods to send messages at scale through personal accounts.

By using the Personal WhatsApp sending method, you acknowledge and accept the following risks:

  • Number ban risk: WhatsApp may temporarily or permanently ban your mobile number if it detects bulk or automated messaging activity. This is entirely at WhatsApp's discretion.
  • Session termination: WhatsApp may forcibly log out your linked device / session at any time without notice.
  • No guarantees: We cannot guarantee delivery if WhatsApp restricts or bans your number mid-campaign.
  • Legal compliance: You are solely responsible for ensuring your use complies with WhatsApp's policies, local communication laws, and any applicable regulations.
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CrafyArt Invites is not responsible for any WhatsApp account suspension, number ban, loss of access, or any other consequence resulting from your use of the Personal WhatsApp sending method. You use this feature entirely at your own risk. All consequences — including permanent loss of your WhatsApp number — are borne solely by you.
Want zero risk? Use CrafyArt Invites Official WhatsApp.
Our official sending channel uses the Meta-approved WhatsApp Business API, which is fully compliant with WhatsApp's policies. There is no risk of number ban, no QR scan required, and messages are sent through a verified business channel. This is the recommended method for any bulk or professional campaign.

Data Storage & Security

  • All data is stored on servers located in India (or within the region you registered from) with industry-standard encryption at rest and in transit (TLS 1.2+).
  • WhatsApp session tokens are encrypted using AES-256 before storage and are never logged in plaintext.
  • Uploaded PDF/image files are stored in a private object store and are not publicly accessible without a signed URL.
  • Guest contact lists (CSV data) are retained for the duration of the campaign and for 30 days after completion, after which they can be deleted on request.
  • We do not retain your WhatsApp session after you log out or after your session expires.

Despite our best efforts, no system is 100% secure. In the unlikely event of a data breach, we will notify affected users within 72 hours in accordance with applicable data protection laws.

Third-Party Services

We use a limited set of trusted third-party services to operate CrafyArt Invites:

  • Meta / WhatsApp Business API — used for the CrafyArt Invites Official sending channel. Subject to Meta's Privacy Policy.
  • Payment processor — for credit purchases. We share only the minimum data required to process your payment.
  • Cloud storage — for storing uploaded media files securely.
  • Analytics — anonymised usage analytics only. No personally identifiable information is shared.

We do not use advertising networks, remarketing pixels, or any third-party service that would allow others to track our users.

Your Rights

You have the following rights over your data:

  • Access: Request a copy of all personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and all associated data (subject to legal retention requirements).
  • Portability: Request your campaign and contact data in a machine-readable format.
  • WhatsApp session revocation: You can log out your WhatsApp session at any time from your account — this immediately destroys the stored session token.

To exercise any of these rights, contact us at support@craftyartapp.com or WhatsApp us at +919274578205. We will respond within 7 working days.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach us at:

Email

support@craftyartapp.com

Phone / WhatsApp

+919274578205

Also see our

Terms of Service